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1.
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Q.
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What technology platform is required for OneApp Agency?
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A.
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OneApp Agency is a Windows-based application that runs on a Microsoft SQL Server database.
In general, server requirements include Microsoft SQL Server 2000 / MSDE 2000 or
SQL 2005 / SQL Express, and Windows 2000 or 2003 server operating systems. Workstations require Windows 2000 Pro or XP Pro operating systems and Microsoft Office 2000, XP, or 2003 software. Read detailed technical specifications.
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2.
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Q.
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Does OneApp Agency work on licensing applications for every state?
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A.
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Yes. Any application or form, of any kind, can be completed. By using scanning and data mapping technologies, OneApp Agency completes every application on the licensing entity's original form. Instead of producing a universal application, OneApp Agency completes every unique application on the licensing entity's form. It is on their application. OneApp Agency generates
completed forms in letter quality that are accurate thus reducing the chances of
returned forms.
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3.
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Q.
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How much does OneApp Agency cost?
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A.
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Several factors contribute to the price of OneAppAgency.
In general the primary factors are the number of employees, users and locations.
Contact SyMplify Technologies at (888) 796-3388 and ask for a OneApp
Agency representative or complete a request form.
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4.
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Q.
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Will my information stay confidential?
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A.
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Yes, because all of your information is housed onsite. In fact, SyMplify will never
have access to your data unless you authorize us to help with a technical support database question. We understand the sensitivity of your data and have no contractual rights to see it or use it. Keep in mind, OneApp
Agency is not an Internet or Application Service Provider (ASP) product offering.
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5.
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Q.
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How is OneApp Agency installed?
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A.
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Because of its flexibility and scalability, OneApp
Agency can be installed on a wide variety of platforms. Installations vary from a stand alone PC to server, LAN, WAN and thin client configurations.
Full installation and training typically will take 1 to 1 ½ days to complete. A SyMplify
software specialist assists with an online installation of the software which typically
takes 15 minutes per computer. A SyMplify software trainer then trains the new end
user(s) either online or onsite.
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6.
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Q.
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How is data loaded into OneApp Agency?
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A.
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OneApp Agency provides a powerful database enabling
you to store, secure and manage your critical data. The initial loading of data
is an important investment of resource for your agency in order to realize the benefits
of OneApp Agency. To facilitate the initial
input of data, OneApp Agency provides a Data
Import Process. OneApp Agency will provide you
an Excel template to assist in gathering data from your employees or through a download
from an HRIS or other system. Utilizing the data provided on the Excel template,
the OneApp Agency database can be pre-populated.
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7.
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Q.
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Can OneApp Agency facilitate Surplus Lines Tax
Filings?
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A.
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While there are efforts currently underway to pass legislation to ease the administrative
burdens associated with Surplus Lines business, it is unlikely relief is imminent.
Through its alert functions OneApp Agency allows
you to monitor filing deadlines and avoid late filing fees. In addition, tax filings
forms are available to facilitate the completion of forms. OneApp
Agency cannot eliminate the burdens associated with Surplus Lines but it can help
you manage the process.
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8.
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Q.
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While OneApp Agency sure seems to be a wonderful
solution for many of the administrative tasks in running an agency, should I be
concerned about utilizing a new software program?
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A.
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OneApp Agency is an exciting new software application
specifically designed for the insurance industry. However, the underlying programming
is built on established applications such as Microsoft’s SQL database and .NET Framework.
Further, the program was developed by the same experienced staff that created the
Sy.Med suite of products which have been in commercial
use for over ten years. Finally, SyMplify is one of 55 companies in the world that
has received Microsoft’s Gold Certified Partner designation, a ranking that is earned
not purchased. This designation underscores the company’s commitment to providing
highly reliable leading edge technology solutions. Therefore, while is it true OneApp Agency is a new software program; remember
it was built with established technology by an experienced team.
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9.
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Q.
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OneApp Agency should be able to address
many of the licensing administrative tasks. Does SyMplify have a similar solution
for HR administration?
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A.
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Yes. SyMplify has a product called OneApp HR
specifically designed to help businesses deal with HR administrative burdens. To
learn more about OneApp HR visit
www.oneapphr.com.
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* * *
If you have additional questions, please submit your inquiries utilizing the
Contact form or by calling (888) 796-3388.
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