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1.
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Q.
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What technology platform is required for
OneApp Agency?
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A.
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OneApp
Agency is a Windows-based
application that runs on a Microsoft
SQL Server database. In general,
server requirements include
Microsoft SQL Server 2000 / MSDE
2000 or SQL 2005 / SQL Express, and
Windows 2000 or 2003 server
operating systems. Workstations
require Windows 2000 Pro or XP Pro
operating systems and Microsoft
Office 2000, XP, or 2003 software.
Read detailed technical
specifications.
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2.
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Q.
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Does OneApp
Agency work on licensing applications
for every state?
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A.
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Yes. Any application or form, of any
kind, can be completed. By using
scanning and data mapping technologies,
OneApp
Agency completes every application on
the licensing entity's original form.
Instead of producing a universal
application, OneApp
Agency completes every unique
application on the licensing entity's
form. It is on their application. OneApp
Agency generates completed forms in
letter quality that are accurate thus
reducing the chances of returned forms.
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3.
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Q.
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How much does OneApp
Agency cost?
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A.
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Several factors contribute to the price
of OneAppAgency.
In general the primary factors are the
number of employees, users and
locations. Contact SyMplify Technologies
at (888) 796-3388 x209 and ask for a OneApp
Agency representative or complete a
request form.
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4.
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Q.
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Will my information stay confidential?
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A.
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Yes, because all of your information is
housed onsite. In fact, SyMplify will
never have access to your data unless
you authorize us to help with a
technical support database question. We
understand the sensitivity of your data
and have no contractual rights to see it
or use it. Keep in mind, OneApp
Agency is not an Internet or
Application Service Provider (ASP)
product offering.
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5.
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Q.
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How is OneApp
Agency installed?
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A.
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Because of its flexibility and
scalability, OneApp
Agency can be installed on a wide
variety of platforms. Installations
vary from a stand alone PC to
server, LAN, WAN and thin client
configurations. Full installation
and training typically will take 1
to 1 ½ days to complete. A SyMplify
software specialist assists with an
online installation of the software
which typically takes 15 minutes per
computer. A SyMplify software
trainer then trains the new end
user(s) either online or onsite.
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6.
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Q.
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How is data loaded into OneApp
Agency?
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A.
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OneApp
Agency provides a powerful database
enabling you to store, secure and
manage your critical data. The
initial loading of data is an
important investment of resource for
your agency in order to realize the
benefits of OneApp
Agency. To facilitate the initial
input of data, OneApp
Agency provides a Data Import
Process. Submit your existing data
in an acceptable electronic format
(i.e. spreadsheet) and SyMplify will
pre-populate the OneApp Agency
database. Alternatively,
SyMplify will obtain license and
carrier appointment information on
your behalf from the NIPR’s national
producer database and load the data
for you. OneApp
Agency will be
delivered with all your data
pre-loaded so you can realize the
benefits immediately.
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7.
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Q.
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Can OneApp
Agency facilitate Surplus Lines Tax
Filings?
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A.
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While there are efforts currently
underway to pass legislation to ease
the administrative burdens
associated with Surplus Lines
business, it is unlikely relief is
imminent. Through its alert
functions OneApp
Agency allows you to monitor filing
deadlines and avoid late filing
fees. In addition, tax filings forms
are available to facilitate the
completion of forms. OneApp
Agency cannot eliminate the burdens
associated with Surplus Lines but it
can help you manage the process.
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8.
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Q.
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We currently track licenses and appointment information with a combination of spreadsheets, calendars and the agency management system. I am not sure we need to purchase software to keep up with this information.
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A.
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Many agencies are using a variety of tools to track agency and employee information. Frequently this leads to redundant work and inconsistency in the data.
OneApp
Agency allows agencies to organize critical information in a secure environment while making it available to each employee who needs the data to perform administrative tasks. In addition
OneApp
Agency provides a unique combination of functionality such as automated alerts, forms completion, flexible searches and reporting, email reminders and workflow tracking which are not available in current applications.
OneApp
Agency was developed specifically to address the administrative needs of insurance agencies.
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* * *
If you have additional
questions, please submit your
inquiries utilizing the
Contact form or by
calling (888) 796-3388 x209.
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